Terms of service

Welcome to Things Lucky Handicraft ("we," "us," or "our"). By accessing or using our website at https://thingsluckysf.shop/ (the "Site") or purchasing items from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms").

Please read these Terms carefully before accessing or using our website. By using any part of the Site, you agree to be bound by these Terms.

1. Overview & Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. Our website and services are intended exclusively for customers located within the United States.

2. General Conditions & Online Store Terms

We reserve the right to refuse service to anyone for any reason at any time.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.

3. Shipping & Delivery Policy

We strive to process and deliver your orders promptly under the following standard guidelines:

Shipping Coverage: We ship exclusively within the USA.
Shipping Cost: Free Shipping on all eligible orders (Shipping Method Name: Free Shipping).
Order Cut-Off Time: 6:00 PM (EST). Orders placed after this time will begin processing on the following business day.
Order Processing Time: 1 to 3 business days (Monday – Sunday).
Transit Time: 4 to 7 business days.
Total Estimated Delivery Time: 5 to 10 business days.

4. Returns, Exchanges & Refunds

Return Window: You may request a return within 30 days of receiving your purchase.
Return Shipping Costs: If a return is initiated due to customer error (e.g., ordering the wrong product, size, or variation), the customer is responsible for paying the return shipping costs.
Refund Processing: Once your returned item is received and inspected, approved refunds will be processed back to your original payment method within 7 business days.

For detailed instructions on initiating a return, please contact our support team at support@thingsluckysf.shop.

5. Accepted Payment Methods

We accept payments through the following major credit, debit, and payment processors:

Visa, Mastercard, Maestro, American Express, JCB, Visa Electron, Discover, and Diners Club.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

6. Intellectual Property

All content on this Site—including text, graphics, logos, images, product descriptions, and site design—is the property of Things Lucky Handicraft and is protected by applicable copyright, trademark, and intellectual property laws.

7. Limitation of Liability

Things Lucky Handicraft shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, our website or products, to the fullest extent permitted by law.

8. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.