Shipping policy

At Things Lucky Handicraft, we are committed to delivering your unique handmade crafts safely and efficiently. We offer Free Shipping on all orders shipped within the United States. Please review our shipping policy details below to understand how your order is processed and delivered.

Shipping Coverage & Rates

Shipping Destination: We ship exclusively to physical addresses and post offices within the United States (USA).
Shipping Cost: 100% Free Shipping on all US orders with no minimum purchase required.
Shipping Method: Free Shipping (Standard Carrier Delivery)

Order Processing & Transit Times

Shipping Stage	Details
Order Cut-Off Time	6:00 PM (EST) (Orders placed after 6:00 PM EST will begin processing the next business day)
Handling / Processing Time	1 – 3 Business Days (Monday – Sunday)
Transit / Shipping Time	4 – 7 Business Days (Monday – Sunday)
Total Estimated Delivery Time	5 – 10 Business Days

Note: Business days include Monday through Sunday. Unexpected delays due to weather conditions or carrier delays may occasionally occur, but we work to ensure your order arrives within the estimated timeframe.

Order Tracking

Once your order has been packaged and shipped, you will receive an automated email confirmation containing your unique tracking number and a link to monitor your shipment in real time.

If you do not receive a tracking confirmation within 3 business days of placing your order, please check your spam/junk folder or reach out to us directly.

Order Changes & Address Updates

If you need to change your shipping address or cancel an order, please contact us immediately at support@thingsluckysf.shop or call us at +1 415-896-4053.

Address changes can only be made before your order cut-off/processing window ends.
Once an order has entered processing or transit, we cannot alter the delivery destination.

Damaged or Missing Shipments

Damaged Items: If your package arrives damaged, please take clear photos of the damage and contact us immediately at support@thingsluckysf.shop so we can resolve the issue promptly.
Lost Packages: If your tracking status shows "Delivered" but you have not received your parcel, please check around your property or with neighbors. If it is still missing, notify our support team right away.