At Things Lucky Handicraft, we want your online shopping experience to be effortless, secure, and transparent. This Payment Policy outlines the accepted payment methods, billing process, security practices, and relevant payment-related terms for purchases made on thingsluckysf.shop.
Accepted Payment Methods
We accept all major credit and debit cards to ensure a seamless checkout process. All transactions are billed in US Dollars (USD).
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Credit & Debit Cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club, Maestro, Visa Electron
Order Processing & Payment Authorization
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Immediate Authorization: Your chosen payment method will be charged at the exact time you place your order.
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Order Cut-Off Time: 6:00 PM (EST)
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Order Handling Time: 1 to 3 business days (Monday – Sunday)
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Estimated Transit Time: 4 to 7 business days via Free Shipping (USA only)
If a payment attempt is declined, please verify that your billing address matches the details registered with your card issuer, or reach out to your financial institution for assistance.
Payment Security & Data Privacy
Your security is our top priority. Our store is hosted on Shopify, utilizing industry-standard encryption protocols to safeguard your transactions:
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PCI-DSS Compliance: Our store meets Level 1 PCI-DSS standards to ensure sensitive payment details are securely handled.
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SSL Encryption: All payment data transmitted through our website is encrypted using 256-bit Secure Socket Layer (SSL) technology.
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No Stored Card Details: Things Lucky Handicraft never stores or views your full credit card credentials on our servers.
Sales Tax & Pricing Policy
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Currency: All prices listed across our site are in USD.
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Shipping Fees: We offer 100% Free Shipping on all orders shipped within the United States. There are no hidden delivery fees added at checkout.
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Taxes: Applicable local sales taxes are calculated and displayed clearly during the checkout process based on your destination address.
Refunds & Cancelations
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Cancellations: If you need to modify or cancel an order, please email us immediately at support@thingsluckysf.shop before our 6:00 PM (EST) order cut-off time. Once an order enters processing, it cannot be canceled.
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Refund Processing: Approved returns or canceled orders are refunded back to your original payment method within 7 business days.
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Return Shipping: Returns are accepted within 30 days of delivery. The customer is responsible for return shipping costs if the return is due to ordering an incorrect size or item by mistake.
Contact Us
For any questions regarding billing, payments, or order verification, please reach out to our team:
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Business Name: Things Lucky Handicraft
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Website: https://thingsluckysf.shop
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Email: support@thingsluckysf.shop
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Phone: +1 415-896-4053
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Address: 1601 Page St, San Francisco, CA 94117, United States
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Customer Support Hours: Monday – Sunday | 9:00 AM – 6:00 PM (EST)